Shipping and Delivery Terms for Photography Equipment

These Shipping and Delivery Terms govern the shipping and delivery of photography equipment ordered online from Dynapixmedia (“Company”) for physical collection at our store location. By placing an order for photography equipment on our website, you agree to comply with these terms.

1. Order Processing

1.1. Order Confirmation
– Upon receipt of your order for photography equipment, we will send you an order confirmation email containing details of your order.

1.2. Availability
– All orders are subject to availability. If any ordered items are out of stock or unavailable, we will notify you promptly and provide options, including canceling the order or substituting with a similar item if available.

2. Store Collection

2.1. Collection Notification
– Once your order is ready for collection at our store, we will send you a notification via email or phone.

2.2. Collection Window
– Orders must be collected within the specified time scheduled from the date of notification. Failure to collect within this timeframe may result in order cancellation or storage fees.

2.3. Collection Process
– To collect your order, please present the order confirmation email and a valid form of identification at our store location during our business hours.

3. Shipping and Delivery Fees

3.1. In-Store Pickup
– There are no shipping fees for orders collected in-store.

4. Inspection Upon Collection

4.1. Condition of Equipment
– Before leaving the store with your order, please inspect the photography equipment to ensure it is in satisfactory condition.

4.2. Report any Issues
– If you notice any damage or defects with the equipment, please inform a staff member immediately. We will work to resolve the issue promptly.

5. Change or Cancellation of Order

5.1. Change Requests
– Any change requests to your order must be made prior to collection. Please contact us as soon as possible to request changes.

5.2. Cancellation Policy
– Orders can be canceled before collection without any cancellation fees. Please contact us to request order cancellation.

6. Contact Information

If you have any questions or concerns about these Shipping and Delivery Terms, please contact us.

By ordering photography equipment for in-store collection, you agree to comply with these Shipping and Delivery Terms. Thank you for choosing Dynapixmedia.